Pick and Pack Services
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Trusted by growing UK brands
MCF's Process
Our Pick and Pack Process
We Pick It
The moment an order drops into our system from your online store, our warehouse management software gets to work. Orders are automatically allocated to the correct storage locations within our facility, and our team of trained pickers are guided directly to the right products using our inventory system.
We Pack It
Picking the right item is only half the battle. How that item is packed matters just as much — both for protecting your products during transit and for creating a positive unboxing experience that reflects well on your brand. Before an item is packed, it's inspected to ensure it's in perfect condition.
We Ship It
Customers have come to expect fast, reliable delivery — and if your fulfilment operation can't keep up, your competitors will fill the gap. At MCF, getting orders out of the door quickly and into your customers' hands safely is the beating heart of everything we do.
Trusted by UK Businesses
Multi Channel Fulfilment has built a reputation as one of the most trusted pick and pack logistics providers in the UK — and that reputation didn't happen overnight. It was earned order by order, client by client, through a relentless commitment to accuracy, speed, and service that genuinely puts your business first.
We work with businesses of every shape and size, from ambitious start-ups taking their first steps into eCommerce to large-scale retailers with complex, multi-channel operations. Our scalable pick and pack solutions are designed to grow alongside your business, meaning you'll never outgrow us — and you'll never pay for capacity you don't need.
With state-of-the-art warehouse management software, advanced picking and packing technology, and an experienced team of fulfilment professionals, we're equipped to handle orders of any volume, any complexity, and any product type. From clothing and accessories to electronics, household goods, and everything in between — MCF has the expertise and the facilities to fulfil your orders accurately, efficiently, and on time, every time.
Partner With Award Winners
Don't just take our word for it. We provide our clients with the best customer support in the business. Your customers are our customers. Because of this, we've won countless fulfilment centre awards.
Best eCommerce Fulfilment UK
Best Reverse Logistics UK
Best Fulfilment Centre North UK
Family Business Entrepreneur of the Year
Best eCommerce Fulfilment 2025
Award of Excellence 2025
Award of Excellence 2025
Best eCommerce Fulfilment UK
Best Reverse Logistics UK
Best Fulfilment Centre North UK
Family Business Entrepreneur of the Year
Best eCommerce Fulfilment 2025
Award of Excellence 2025
Award of Excellence 2025
Our Facilities
Fulfilment Centre Locations
Three strategically located fulfilment centres providing nationwide coverage across the UK.
Aintree Fulfilment Centre
Key Features
- Secure Gated Premise
- ADT Alarm
- Red and Blue Care
Haydock Fulfilment Centre
Key Features
- Secure Gated Premise
- ADT Alarm
- Red and Blue Care
Skelmersdale Fulfilment Centre
Key Features
- Secure Gated Premise
- ADT Alarm
- Red and Blue Care
Pick and Pack Costs
Simple, Transparent Pricing
At MCF, we believe in honest pricing. You'll always know exactly what you're paying for and exactly what you're getting in return. No hidden fees buried in the small print. No unexpected charges appear on your invoice without warning.
Just clear, straightforward costs that make it easy to forecast your logistics overheads and build a profitable business.
We work with businesses across a wide range of order volumes, and our pricing is structured to reflect your actual usage — so whether you're shipping 500 orders a month or 50,000, you'll pay a fair price for the service you receive.
Right-sized storage -- no wasted space
Quarter pallet
Available from day one
Measured on arrival
Pay for exact size
Technology
Detailed Insights. Real Results.
Consolidated Sales Channels
MCF consolidates your sales channels to create a clear process. Evaluate data with detailed reports and make fast decisions.
Live Tracking Updates
Sync your accounts with our Warehouse Management System to receive live tracking updates and a panoramic view of your account.
Monthly or Quarterly KPI Reporting
MCF provides insightful business reports on your behalf, so you can monitor KPIs and receive important account analytics.
Orders Today
0
+12.4% vs yesterday
SLA Met
0%
Revenue
+24.1%
vs. last month
Order Volume
Daily Volume
On-Time Delivery
99%
Target: 98.5%
The Picking Process
Every successful fulfilment operation starts with a rock-solid picking process — and at MCF, we've invested heavily to make ours the best in the business. There's no guesswork, no wasted time, and no room for error.
Our technology tracks product levels in real-time, so we always know exactly where your stock is and how much of it remains — meaning your customers will never be let down by an item that's out of stock without warning.
The moment a customer places an order on your store, it flows directly into our system without any manual intervention required on your part. That automation means faster processing, fewer mistakes, and a smoother logistics experience for your customers from the very first click.
Our team is trained to handle an exceptionally wide variety of products, and we take pride in being flexible enough to accommodate bespoke picking requests. Whether your products have specific handling requirements, need individual inspection before picking, or demand a particular method of selection, we'll build a process around your needs — not the other way around.
The Packing Process
At MCF, every order that leaves our warehouse is packed with care and precision by a team of experienced fulfilment professionals. Nothing leaves our warehouse unless it meets our high standards.
We offer a comprehensive range of recycled and recyclable packaging materials as standard — because we believe protecting your products and protecting the planet aren't mutually exclusive. Our standard packaging options include mailing bags, book wraps, and pulp packaging for items like paints and fragile goods.
Whatever your product, we'll select the packaging that best protects it during dispatch, whether that's clothing and accessories, consumer electronics, kitchenware, or anything else you sell. Each packing slip and shipping label can be customised with your brand's logo, colour scheme, and messaging — so when your customer receives their order, it feels like it came directly from you.
The Shipping Process
Once an order has been picked and packed, our system automatically allocates it to the most appropriate carrier based on the destination, weight, dimensions, and your agreed-upon shipping preferences. We work with a carefully selected network of leading UK and international shipping carriers, including some of the most trusted names in postal and courier services.
Why Choose Us
Why Outsource Your Pick and Pack
You Get Your Time Back
You Reduce Your Costs
You Scale Without Stress
Much Better Accuracy
Access Expertise
Ordered Today, Delivered Tomorrow
Stock Control
Never Sell An Out-of-Date Product Again
FEFO
First Expired, First Out. Ideal for food supplements and perishable goods with best-before dates.
FIFO
First In, First Out. Ensures older stock ships before new stock for high presentation standards.
12,847
Tracked Items
234
Batches Active
100%
Compliance
Vitamin D3
Omega-3
Protein Bar
Zinc Tabs
Iron Caps
Biotin
The MCF Advantage
Ready To Get An Advantage?
Scale Without Limits
Ready to get an advantage over your competitors? Optimise your delivery process and boost your customer satisfaction. Let MCF handle the logistics. You focus on scaling your business.
Clear, Simple Pricing
All-inclusive, Amazon-like pricing with no long-term contracts or hidden fees. Know your costs from day one.
Amazon-like Fulfilment
First-class customer experience starts with fast, accurate shipping. Your brand gains loyal customers for life.
Recent Case Studies
Here are a few of our most recent case studies. Read some stories from companies around the UK that already trust MCF with their eCommerce logistics.
The Range
MCF is delighted to announce an exciting new partnership with The Range, one of the UK’s largest and most successful retailers.
View Project
Silver Cross
We are excited to announce our recent partnership with Silver Cross, a distinguished name in the baby products industry.
View Project
Wilko
Read how Wilko envisage their sales to increase by up to 25% by selling on Amazon through their SFP programme.
View ProjectGet A Free Quote Today
Are you looking to scale your business with a flexible fulfilment partner?
Look no further. At MCF, we offer top-tier fulfilment services, from order processing and inventory management to shipping. Our experienced team is ready to revolutionise your fulfilment system.
Complete the form or call us directly.
