MCF - Multi Channel Fulfilment

Black Hammer

We are excited to announce our recent partnership with Black Hammer, a distinguished name in the work wear industry.

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Proud to be working with Black Hammer

We are thrilled to Black announce our new collaboration with Hammer, a leader in the safety workwear industry.

As part of our “New Customer Spotlight” series, we are excited to highlight this partnership, which signifies a major step for both companies.

Black Hammer is renowned for its exceptional range of safety footwear and workwear, known for durability, comfort, and protection.

By choosing MCF for their fulfilment needs, Black Hammer can leverage our expertise to enhance their distribution efficiency and customer satisfaction.

Who is Black Hammer?

Black Hammer is a prominent name in the safety workwear sector, offering a wide array of products designed to meet the highest standards of protection and comfort.

Their product line includes safety boots, trainers, and various workwear accessories, all crafted to withstand the toughest work environments while providing maximum comfort.

They were founded in Newcastle in 2014. For over a decade, they have grown to be one of the UK’s leading companies providing active professionals and tradespeople with performance and safety-compliant workwear.

At their core, they are driven by a mission to deliver best-in-class durable and functional workwear that doesn’t compromise on comfort at a fair price —empowering their customers in their life’s work. They pride themselves on offering the finest quality products they can rely on, even in the harshest conditions, making Black Hammer the preferred choice for active professionals who need the most rugged workwear without compromise.

Black Hammer form part of the Innovation Products Group, who are renowned for setting standards in creative designs and blending them with cutting-edge features — all achieved using only premium materials that are expertly constructed with precision. Their commitment to Protection, Excellence, Comfort, and Innovation have been their main reasons for their success for the past 10 years.

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The Size of the Safety Workwear Market

The global safety workwear market is substantial and continuously growing, driven by increasing safety regulations and the demand for high-quality protective gear.

In 2023, the market was valued at over £40 billion, with a projected growth rate of around 6% annually. This growth is fuelled by advancements in safety technology and the rising awareness of workplace safety standards.

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Products Offered by Black Hammer

Safety Footwear: Black Hammer is known for its robust and stylish safety boots and trainers. These products are designed with features like steel toe caps, slip-resistant soles, and waterproof materials to ensure both safety and comfort in various work conditions.

Workwear: Their range includes durable and functional workwear, such as trousers and jackets, designed to provide comfort and protection throughout the workday.

Accessories: Black Hammer also offers a variety of accessories, including socks and insoles, enhancing the overall functionality and comfort of their footwear and workwear products.

They are dedicated to the highest possible standards, ensuring every product is made from only the best materials and designed to perform at the highest level.

Unique Selling Points

Black Hammer’s unique selling points lie in its commitment to quality and innovation. Their products are designed in the UK and built to last, incorporating advanced safety features without compromising on comfort.

With a 6-month sole warranty and a focus on using premium materials, Black Hammer stands out as a trusted brand for safety workwear.

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Why They Chose MCF

Black Hammer selected MCF for our proven ability to provide tailored logistics solutions, ensuring efficient and accurate delivery of their high-quality safety workwear.

MCF give fledgling brands like Black Hammer and many others instant scalability; their best of breed technology can link hassle free with most online platforms via API.

Their industry knowledge for efficient methods of storing and picking methodologies makes thier processes streamlined and allows them to achieve Amazon like service levels on a daily basis.

What Main Solution MCF Offers Them

B2B & B2C Fulfilment: MCF manages both business-to-business and business-to-consumer orders, ensuring timely and accurate deliveries to Black Hammer’s customers, including major retailers and individual buyers.

Extended Cut-off Times: By extending cut-off times for orders, MCF helps Black Hammer reduce cart abandonment rates and increase sales.

Dedicated Account Management: A dedicated account manager oversees the daily operations of Black Hammer’s account, ensuring meticulous planning and execution, especially during peak times.

They also do regular reviews based on their service level agreements which they share with clients for transparency this allows them to monitor and review to continually strive for excellence at all times.

Benefits of Outsourcing to MCF:

Growth and Scalability: MCF’s scalable infrastructure allows Black Hammer to expand operations without significant capital investment, accommodating market demand and seasonal fluctuations efficiently.

Cost Savings: Outsourcing logistics reduces overhead costs for Black Hammer, leveraging MCF’s economies of scale for lower shipping rates and operational expenses.

Focus on Core Business: With MCF handling logistics, Black Hammer can concentrate on product development, marketing, and customer service, driving innovation and brand growth.

Why They Needed MCF

Black Hammer, with its own warehouse and staff, found it unsustainable to manage the growing demand for fulfilling all orders in-house.

They needed a solution capable of handling Amazon Vendor, Seller Fulfilled Services, Shopify, and eBay orders simultaneously. This is where MCF came to the rescue, offering the necessary support to streamline their operations.

Handling Complex SKUs

MCF excels in managing multiple SKUs, ensuring each size and colour is accurately booked in and sent to the end customer correctly. The inbound process is crucial for maintaining inventory accuracy and meeting customer expectations.

Supporting Multiple Brands

Black Hammer, impressed with MCF’s services, now entrusts us with fulfilling orders for both their brands, Black Hammer and the new Jack Walker. This partnership underscores our capability and reliability in managing diverse and high-volume product lines.

Conclusion

Partnering with MCF provides Black Hammer with a robust and efficient fulfilment solution, supporting their growth and enhancing their ability to deliver exceptional products to their customers.

MCF are an extension of their customers business therefore they stay close to each brand they have and offer 100% dedication to each account.

MCF takes meticulous care of the day to day operations on behalf of all their customers so they can focus on other business needs by getting valuable time back, to focus on new product development, new marketplaces to sell, marketing strategy, admin duties, and most importantly growing their sales. Something Black Hammer has taken advantage of in since partnering with MCF.

We are proud to spotlight Black Hammer as our new client and look forward to contributing to their continued success.

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